Covid 19 Precautions

  • Customers are required to wear a mask in our office boutique
  • Door knobs and surfaces are wiped down with a 70% alcohol based solution after each customer
  • All sales are final once you leave with the merchandise
  • If an item is fitted but not purchased it is out of rotation to be fitted again for 4 hours
  • We reserve the right to not allow anyone visibly coughing, sneezing or ill appearing into the office boutique
  • Pop Ups will be hosted Online
  • All purchases from the After Dark collection are final
  • Events and After Dark office boutique permits (1) customer/customer group at at time, Maximum of (2) persons in a customer group (at any given time)

Booking

Appointments are booked via our booking calendar on the site, WhatsApp, or by telephone. We will operate between 10AM-3PM Monday through Friday until it is safe to do otherwise. If you need to visit outside of those hours, but within the designated government curfew hours please contact us and we will do our best to accommodate you. If you do not have an appointment and are in the area and want to stop by please WhatsApp or call and we may be able to help. If you are coming in to fit a specific item from the catalog, please include the item name in your booking message.

Private/Personal Shopping

We encourage you to subscribe to our mailing list and follow us on social media. The “Online Pop up” will essentially function as a first shop feature on our website. Pop Up inventory and special/private inventory will be password protected. The number of password keys given out will be based on the amount of inventory. Personal Shopping services are suspended for now due to an inability to guarantee on time delivery. Shipping times for many large vendors have been unreliable in these times. That said if you are having difficulty finding something for an event reach out to us and we may be able to add something that we have selected based on your request to a planned shipment. We will contact you when we have something in your size that may suit your needs. There is no obligation to buy and no cost to you if it does is not what you are looking for.

Privacy Policy

Your privacy is important to us. It is Events & After Dark’s policy to respect your privacy regarding any information we may collect from you across our social media platforms and our website, http://www.eventsandafterdark.com. We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. Subscribers are added to our mailing list, and may receive advertisements , promotions, password for Pop Ups, etc. Your email address is not shared with any third party.

We only retain collected information for as long as necessary to provide you with your requested service. Any data we store, we will protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. We don’t share any personally identifying information publicly or with third-parties, except if required to by law.

You are free to refuse our request for personal information, with the understanding that we may be unable to provide you with some of your desired services.Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 1 May 2020.

Payments & Refunds

We accept in-person cash payments, and electronic transfers through PayPal. We are hopeful that our e-commerce platform will be up and running within the next few weeks now that banks are extending their services and hours. This will allow customers to make purchases online via debit/credit cards. We will also process card payments in the boutique online.

Unworn items with tags may be returned to the store within 24hrs for a full refund ( outside of Covid Times).

Feedback

As a new micro business in the customer service industry we would appreciate any feed back as to how we can improve the customer experience for customers of Events & After Dark.

Thank you for supporting our small business!